Shipping policy

Shipping Policy

Thank you for shopping with us 🤍
Below is everything you need to know about how and when your order will arrive.

Processing Time

All of our items are handmade with care.
Please allow 1–3 business days for your order to be processed and packed before shipping.

During busy periods or promotions, processing times may be slightly longer — we truly appreciate your patience.

Shipping Times

Estimated delivery times begin once your order has been shipped, not when it is placed.

Australia

Standard Shipping: 3–7 business days
Express Shipping (if available): 1–3 business days

International Shipping

Estimated delivery: 7–21 business days, depending on your location

Please note: International delivery times may vary due to customs processing and local postal services.

Shipping Rates

Shipping costs are calculated at checkout based on:

Your location
The shipping method selected

Any free shipping offers will be clearly shown at checkout.

Tracking

Once your order has been shipped, you’ll receive a tracking number via email so you can follow your delivery every step of the way 📦

Customs & Duties (International Orders)

International orders may be subject to customs fees, duties, or taxes, which are the responsibility of the customer. These charges are set by your local government and are outside of our control.

Incorrect Address

Please ensure your shipping address is correct at checkout.

We are not responsible for orders shipped to an incorrect address provided by the customer. If an order is returned to us due to an incorrect address, reshipping costs may apply.

Lost or Delayed Packages

Once your order has been handed over to the carrier, we are not responsible for delays caused by postal services, customs, or unforeseen circumstances.
However, if your package appears lost, please contact us and we’ll do our best to help.